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LEARN MOREWelcome to Innovation Spotlight! Each month we’ll spotlight a brand that’s capitalizing on a current consumer trend with a new product innovation.
This month we researched Eggo Zero Waffles, the brand’s first ever waffle made with zero grams of added sugar — and a test of whether a nostalgia brand can take the sugar out of its most familiar flavors without losing what people love about them.
Read on to get our analysis of the product’s in-market potential, the audiences it appeals to, as well as what you can learn from it to innovate smarter.
Download our guide for more on how to use consumer insights to take the risk out of product innovation.
Eggo announced Eggo Zero in June, launching in two of the brand’s most familiar flavors — Buttermilk and Blueberry — at a suggested retail price of $5.99 per 8-count box.
There’s 0g of added sugar, sweetened instead with monk fruit and stevia extract. Each serving also carries 12g of protein in Buttermilk and 11g in Blueberry, with all nine essential amino acids.
And there are no artificial flavors, colors or sweeteners. Most better-for-you products pick one of those to tackle but Eggo taps into all three of the trends consumers care about most right now.
The brand is also very clear about wanting to retain the crispy-outside and the fluffy-inside bite. As Cara Tragseiler, Eggo’s growth and marketing lead, put it: “We know today’s consumers are looking for more from their breakfast – they want options that fit their lifestyles without giving up the foods they grew up loving. With Eggo Zero, we brought together the things consumers tell us matter most: great taste, protein and less sugar.”
This is Eggo’s second move into functional breakfast. The brand launched protein waffles in 2024 and expanded the line in 2025. What’s new here is that Eggo is both topping up the protein and completely removing the sugar.
It can also be a risky move for a nostalgia brand. Eggo’s equity is built on tasting the way it did when you were a kid, so the classic waffle becomes the benchmark the Zero version gets measured against. A brand new product has nothing to be compared to, while this one has decades of expectation.
And “zero sugar” carries baggage in a sweet category: for a lot of shoppers, it’s a word that predicts disappointment.
So the question is whether people believe Eggo can deliver. Let’s find out!
A nostalgic brand can chase a new trend, as long as the thing people love about it is still there. Ultimately, Eggo Zero is a familiar product in familiar flavors which is why only a fifth of people call it “innovative.” Yet it clears the distinctiveness norm by seven points, and has an advantage score of 61% against a 50% norm — the widest gap of any measure across the total audience. That’s because people compare this new product to Eggo’s original waffles — the taste they already know and expect: “I have always liked Eggo waffles and now that they are healthier, I like them even more.” For a heritage brand, tapping into a new trend only works if the taste people came for stays exactly as they remember it.
Your strongest audience may not be the one the category is after. Parents rate Eggo Zero higher on all metrics than non-parents. The protein boom is overwhelmingly marketed at fitness and, increasingly, GLP-1 consumers, but the people who need a zero-sugar waffle most turn out to be the ones already buying waffles for someone else. It’s worth establishing whose problem your product actually solves before deciding who might be your primary audience.
When the original product is about indulgence, the better-for-you version has to nail that too. Eggo Zero is sold primarily on nutrition, and consumers received it that way — “zero sugar” (48%) and “high in protein” (47%) are the attributes they associate with it most, even ahead of “great tasting” (40%). But when we asked when they’d actually eat it, the top answer was “to satisfy a craving for a sweet treat” (37%), well clear of other more functional occasions like “a burst of energy before exercise” (21%), or “fuel while working or studying” (19%). You can see it most clearly in what one person told us: “I love Eggo waffles, but don't buy them because I am diabetic and they shoot my numbers up. But seeing this makes my heart happy!” The whole point is enjoying something sweet without the guilt, and that falls apart if the taste isn’t there.
We use two key measures to determine a product’s success in-market: breakthrough potential and trial potential. Trial potential measures a product’s purchase likelihood, while breakthrough potential measures:
How different a product is (distinctiveness)
How superior a product is compared to what's already available in market (advantage)
The Zero Waffles have a high breakthrough potential of 88, driven by distinctiveness and advantage working together.
Distinctiveness sits well above the norm for a US sweet snack innovation (76% vs. 69%), which is more than we’d expect for a familiar product in familiar flavors.
But advantage is the standout here at 61% (vs. 50%) — the widest gap to the norm of any measure we looked at across the total audience. People not only think this is a different product, but also better than what’s currently available on the market.
The emotional scores back it up. People love the idea of Eggo Zero (Love: 29% vs. 23%, resulting in a high overall emotion of 50 (vs. 42 norm).
Nearly two-thirds of people say they’d buy Eggo Zero at a reasonable price (Unpriced Purchase Likelihood: 65% vs. 60% norm) which is slightly above the norm.
When we show consumers the actual price of $5.99 for eight waffles purchase likelihood goes down to 57% — but well above the 50% norm.
The score drops, as it almost always does when price is involved, but people are actually more likely to buy this product compared to the average sweet snack in the US for that price.
At $5.99, Eggo Zero is being compared against a set of premium protein and better-for-you waffles that cost more, and it comes out looking like a fair deal to people!
Not every group responds the same way. Men clear the norm on 5 of the 6 measures we looked at, with distinctiveness the only one where they’re in line rather than ahead.
Under-45s are well ahead on all 6 measures, while women and over-45s sit at the norm.
Men find the product most appealing. They sit above the norm on advantage (69% vs. 50%), relevance (70% vs. 57%), clarity (81% vs. 70%), commitment (62% vs. 42%) and priced purchase likelihood (68% vs. 50%).
In other words, they grasp what the product is straightaway, they rate it above the alternatives, they want it for themselves, they’ll pay the price for it, and they’d go to another store rather than settle for something else!
The widest gap between the genders is commitment. 6 in 10 men say they’d hold out for Eggo Zero if their store didn’t have it against 4 in 10 women (62% vs. 41%).
When we look at age, under-45s respond better. Two-thirds would buy at the shown price (66% vs. 44% of over-45s). They also find it more distinctive (78% vs. 74%), clearer (78% vs. 69%) and are more committed to it (61% vs. 38%). They’re the group for whom a high-protein, zero-sugar breakfast is simply how they want their breakfast now.
The sharpest split of all, though, is parenthood. Parents clear their norm on 10 of the 12 measures we track. 71% of parents would buy at the shown price against 49% of non-parents, they rate it far more relevant (75% vs. 56%), and they’re much more likely to go out of their way to find it (67% vs. 44%).
For people without children at home, Eggo Zero is a perfectly ordinary sweet baked snack. But for parents, it takes away the one thing that made the original a compromise — as one put it: “it's perfect for kids, they don't need so much sugar.”
“Zero sugar” (48%) and “high in protein” (47%) lead, which is exactly what the front of the box is built around. “Great tasting” (40%) and “crispy” (28%) follow, people are taking the taste promise on board too even before they’ve tried it.
That plays out in when they’d eat it: satisfying a craving for a sweet treat is the top occasion (37%), ahead of hunger on the go (28%), tiding over between meals (28%) and a burst of energy before exercise (21%). Ultimately, people want the treat and the nutritional benefits are what lets them have it without thinking twice.
Sugar was the single most-mentioned theme, and it rarely came up as an abstract benefit. People framed it as something they were already trying to fix.
People said things like:
“That it is zero sugar, I need to cut back.”
“I like that it has zero sugar because I'm trying to reduce my sugar intake. The fact it uses monk fruit is good as well.”
“I love Eggo waffles, but don't buy them because I am diabetic and they shoot my numbers up. But seeing this makes my heart happy!”
Protein was the second-biggest nutrition theme, and it gives breakfast a specific nutritional job to do beyond just tasting good.
People said things like:
“I like the fact that it's 0 sugar added. And the fact that I can see how much protein makes me want to recommend it to my gym buddies.”
“I don't always have time to eat in the morning, and I miss out on protein most meals. It would make my busy life a little easier.”
“It is accommodating for people who are trying to eat healthy, eat more protein, and reduce sugar intake.”
The most enthusiastic comments were about nutrition without the loss of taste — people are excited that nothing has to be given up.
They said things like:
“I like that it's zero sugar, but it still keeps the original flavor, which makes it healthier but delicious.”
“I like the fact that it's zero sugar but has the same taste.”
“I love that this is a healthier option than most others. I love Eggos too, and I bet these would taste great.”
It’s a breakfast their kids will actually eat that they no longer have to feel bad about serving.
Parents said things like:
"That it's perfect for kids. They don't need so much sugar because it can cause diabetes in kids or just give them stomach problems."
“Unique, helpful, good option with no added sugar, means less sugar, means better for myself and more importantly my children.”
“I know my children would absolutely adore this healthier alternative. I would buy this for them for breakfast before catholic school.”
“Quick and easy to make for the little kids when they want something to eat on the go.”
“It looks appealing to the eyes, especially for the kiddos. They like them. So I tolerate buying them for the kids.”
The classic Buttermilk flavor is the one most people would go for: 68% say they’d buy it, compared to 59% for Blueberry.
But the more interesting finding is what people asked for that isn’t there yet. When we asked them what they thought about the product, one of the most common things they raised was a request for more flavors!
They said things like:
“Only two flavors??”
“Need more flavors such as strawberry and chocolate chips.”
“The fact there is only 2 flavors, what about strawberry.”
No one asks for more flavors of something they don’t plan to buy, and it suggests the two-flavor launch is being read as just a start.
Better still, the two most-requested flavors are strawberry and chocolate chip — both of which Eggo already makes in its Protein line.
79% of people who’d consider buying say they’d purchase at least monthly, including 40% every two to three weeks and 13% at least weekly. If the product delivers on taste, it has the potential to be a fixture in the weekly shop.
The Zero Waffles appear sticky as well. When we asked what people would buy if it wasn’t available, 18% said they’d buy nothing at all (vs. 7% norm) — a very strong signal of intent for a product that’s new to market!
Eggo Zero works because the brand never had to create the demand — people were already buying their waffles, they just wanted a version without the trade-off.
Sometimes the smartest innovation is the product you already have, made better.
Looking to understand how consumers will respond to your new innovation ideas before launch? You can test and optimize your innovative new concepts with Zappi’s connected Innovation System. Get a demo to learn more.
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Download our guide for more on how to use consumer insights to take the risk out of product innovation.